Tony speaks your language

Tony speaks your language.

Talk to him about your applications.

Tony is fluent in LC/MS applications. It's easy to see why - His years of experience in applications such as food and environmental testing, drug discovery, and peptide quantitation speaks volumes. Give him a few minutes and he can save you a few hours. He can streamline your workflow, reduce manual steps, and help you generate your data with greater efficiency and confidence. Ask him for a quick demonstration of an application software package, and he'll show you how to get your technicians on the same page -and your lab to new levels of productivity.

Tony is more than just another application chemist. He's part of the AB SCIEX worldwide LC/MS customer support network - your team for expert assistance in Food and Beverage Testing, Environmental Testing, Forensic Toxicology, Clinical Research, Biomarkers and Omics, and Drug Discovery and Development.

Tony Romanelli, AB SCIEX Application Chemist, North America

 

Tom loves to solve puzzles.

Tom loves to solve puzzles.

Watch him connect the dots.

A workflow is more than the sum of its parts. It's efficiency in action. AB SCIEX applications chemists like Tom are experts at making workflows flow. He'll get you started by streamlining sample preparation and eliminating manual procedures. He'll help you develop methods for fast implementation and scale up scale up for higher throughput. He'll show you how to find and download ready-to-use iMethodTM applications and get you up and running fast. And whenever you need immediate assistance or troubleshooting, you'll have the confidence of knowing that expert help and application support is only a phone call away.

People like Tom. That's because he's is more than an application chemist. He's dedicated to optimizing your application workflows, it's his passion. Tom's part of the AB SCIEX worldwide LC/MS customer support network - your team for expert assistance.

Tom Knapman, AB SCIEX Application Chemist, UK

 

Meet Jingchao

Meet Jingchao.

She works close with Ming from service. Together, they're a customer support tag team.

Two heads are better than one. Ming's the hardware expert. Jingchao's the application workflow expert. When they put their heads together, they find more ways to ensure your AB SCIEX systems are running at peak performance. That spare part you need? Ming will make sure you have it tomorrow. Workflow bottleneck? Jingchao has a sample prep procedure that could save you two hours. From cleaning your ion source to showing you an easier way to interpret your data, this team leave no stone unturned. That's because they measure their success by your success. And they do everything they can to help you succeed - and take your lab to new levels of productivity.

Jingchao and Ming are more than a support team. They are part of the AB SCIEX worldwide LC/MS customer support network - your team for expert assistance.

Jingchao Lin, Application Specialist, China

 

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Application Support

Our 150 PhD chemists are each supported by one of our 10 regional applications centers of excellence. Each center of excellence provides specialist application support teams that focus on optimization and troubleshooting for a broad range of applications as well as the development of emerging application methods that will affect the way you do your research in the future. 

 

Carbendazim Contamination in Orange Juice
Carbendazim Contamination in Orange Juice

Join the MASStastic Voyage! An LC/MS/MS laboratory on wheels
Join the MASStastic Voyage! An LC/MS/MS laboratory on wheels

Dr. Needham: Dry blood spot analysis.
Dr. Needham: Dry blood spot analysis.

Register for the eConference on Mass Spectrometry!
Register for the eConference on Mass Spectrometry!