Service Products
Additional services enabling tailor made solutions
Supplement your in-house capabilities or mix and match additional services based on your laboratory's needs and budget. Many value-added products that are included in our service plans are also available separately to enable you to tailor make a solution thats right for your lab. Our flexible approach means the service in your lab can be exactly what you need it to be.
- Smart Monitor - A real-time remote instrument monitoring service that helps you maximize system uptime. We can remotely and proactively track critical system parameters over the internet and identify potential instrument problems before they affect your laboratory’s efficiency.
- Complete Workflow Coverage - Our expertise extends beyond mass spectrometry. Our engineers are vendor-certified on a wide range of LC products and other peripheral devices to ensure we continue to set the standard for the highest quality service for your entire LC/MS workflow.
- System Familiarization Service - Designed to familiarize users with basic operation of their instrument and associated software, system familiarization combines instruction and demonstration to help establish best instrument practices and data quality.
- Current Product Updates - Find out more about current product updates available to help enchance your mass spectrometry workflow performance.
